Support

Hire Guaranteed support

Help for job intake, candidate attempts, interview links, preparation paths, and hiring records.

Response promise

Most recruiter and candidate support requests receive a same business day response.

Job packages

Posting a role, checking generated rounds, and updating candidate-facing links.

Candidate access

Invite acceptance, assessment attempts, interview availability, and report access.

Common help paths

Open recruiter workspace→Post job→Browse public roles→

Job package setup

Candidate access

Assessment and interview links

Preparation path support